Saturday, September 17, 2016

My Own Tips On Building Long-Term Client Relationships

I've been very blessed to have clients who trust me a lot through the years. Upwork has been my full time job since 2010. I'm able to provide for my needs and even become the breadwinner of the family. I always make sure that I do have good relationships with all my clients and I do my best in everything. 

There are four factors that are helping me keep my job or my clients. These are very important to me as I believe they are the reasons why I have what I have now, what I achieved already and will help me achieve more. They are the following:


1. PRAYERS


Prayers do really work. If you give yourself to God and trust everything to Him, everything will fall into places. I also experienced bad times, but whenever I talked to Him and tell Him my problems, I always feel relieved. I know God is always guiding me and will bless me with not just what I need but what I deserve. Prayers also helped me stay focused and prioritize well. He bless me with wisdom, might, understanding and knowledge to perform my job with excellence.

2. HONESTY


Honesty is very important to me. Like what my clients told me, they like and always appreciate my honesty. Every time I have an interview with a client, I always tell them honestly if I can't do a particular task. I don't like to tell them I can do this and that just to get the job. It will just cause conflict and problem and will result to a negative feedback on my Upwork profile. I don't want to disappoint my clients. I also tell my client in advance whenever I have an important appointments, especially when I have a medical check up so that he won't be left clueless when he contacts me for an urgent tasks. I also tell them whenever a problem occurs that may affect the deadline. You can talk about the issue and most of the clients are understanding enough to adjust for the deadline, especially when he trusts you with everything.

3. MEET THE DEADLINE

If a client gives you a particular task with a deadline, it only means he trusts you enough that you will be able to meet the deadline and you won't give any headache to him, especially if the task is very important. Make sure that you set a time frame to complete the task. You also need to have good time management so that you won't face any problem in the future. 

Friday, September 9, 2016

Upwork Funds Transfer Fails

Have you ever experienced a failed local funds transferI once experienced it and learned a lot from my own experience. I was so comfortable and confident with my transfer because I've been doing it for so long already. I'm using the BPI savings account for my transfer. So I transferred Wednesday and usually the money comes to my account on Friday around 5am.  I didn't know what made me decide to check my account online one day earlier. But when I checked on it, I always have this message: 



was so worried I called the BPI hotline. The customer service representative told me that my account has been automatically closed because the balance turned zero due to the charges during the end of the month. I was so shocked and didn't know what to do since it was the first time. Yeah, I remember my previous balance was less than 100. I didn't expect it to happen because I usually withdraw all the money I earned for some reason. 

The next thing I did was contact the Upwork customer service for my concern.  I contacted them last August 1, 2016. The agent told me that once I initiate a withdrawal in Upwork the funds are sent to the payment method on file. If there are any issues with my bank account the funds are returned to Upwork after 8 business days. He suggested that I allow 8 business days for this withdrawn funds to be credited back into my Upwork account.

I waited with some worries still thinking if I would really get my money back. I checked my account everyday hoping the money was credited back already. And then one lucky day, I have my money this morning, Sept 9, 2016. They only deducted the previous withdrawal fee when I withdrew the money last week.

I'm now temporarily using my RCBC My Wallet account for my earnings since I still don't have a new BPI savings account. I only have Voter's I.D because my passport was expired already so I need to provide one more valid ID. The good thing is the teller told me that the bank accepts postal ID. According to the girl from Philpost, I will have my postal ID in two weeks. I still prefer BPI as it has no other fees. I will just be careful next time with my balance so I won't experience the same scenario.

So there, don't be afraid when it happens to you and please be mindful of maintaining the balance of your account so that you won't face any problem in the future.